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Nichols Electrical believes in hard work and honest service. Please read below to see what some of our customers are saying.

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" They were quick and efficient and, they quickly got to work and did a great job. Finished it quickly, and everything works well now. No complaints and would definitely use him again. " Calvin, Rochester, NY

" Nichols arrived on time as promised... he analyzed the situation and completed work in a timely manner.  Very quick and efficient.  He explained what he was doing as he worked.  We also had a couple of electrical questions which he answered also.  He also determined that we need a new plug for a stereo which we will replace ourselves.  Overall positive experience and we will definitely call him again if we ever need an electrician.  Highly recommend! " 
Catherine, Rochester, NY

"Steve did an excellent job.  He got to my house on time, he was extremely curteous.  He offered to take his shoes off before walking through my house but I told him that wasn't necessary.  He replaced both light fixtures in about an hour and offered to dispose of the old light fixtures.

I was so pleased with his work that I asked him to give me an estimate on replacing a bathroom exhaust fan.  That will be the next project I have done.  "
 Lisa, Fairport, NY

 " He’s my new electrician and I like him a lot.  His name is Steve Nichols.  He’s an individual in his company.  First of all, his work is fast and neat.  He’s extremely competitive price wise.  He’s great and courteous.  He’s a very nice man. " Elanie, Rochester, NY

"I appreciated his efforts to educate me so that I would have a better understanding of the system that had been installed years ago and so be able to do some trouble-shooting of my own in the future.   

The cost of this job was more than fair!  I highly recommend Nichols Electric and plan to use the services in the future, confident in my choice. Great professionalism, expertise and customer service. " 
Laura, Honeoye Falls, NY

" Our home is a pretty old home and when we started having some issues with lights and outlets becoming non-functional, we were worried that finding the problem could potentially turn into an expensive one.  We sent an inquiry to Nichols Electrical giving a summary of our problem.  It didn't take more than an hour for Steve to respond to our email.  Even though Steve's schedule was loaded, he was willing to stop by on the weekend to take a look at our problem (as it was potentially a hazard).

Steve arrived during the time frame given and didn't waste any time getting to the problem.  Very efficient and methodical. It took less that 30 minutes for Steve to diagnose and fixed the problem.  A big relief! "
Richard, Rochester, NY

"Steve was very professional and did exactly what was needed to complete the job in a timely fashion. He came in, was neat, clean and very helpful explaining the work he did when it was complete. I have had several contractors in the past come to do work for me and thus far Steve was one of the best if not the best I have ever dealt with. " Brian, Penfield, NY

"I just wanted to drop you a line to let you know that the electrical inspection passed without the slightest issue or question. The inspector actually commended the quality of the work you did.

 I also wanted to pass along my thanks for seeing this job through. I know that it took more trips out here than you had originally estimated and that the coordination with the other contractors was a scheduling nuisance. I do appreciate all the effort and am very pleased with the quality of your (and Steven’s) work. I was also pleasantly surprised and more than a bit relieved to do business with a man of integrity – a characteristic that is becoming more and more rare in this society.

 I will be entering a review of your work on Angie’s list, and will also make sure to mention your name to neighbors and friends who are looking for a quality electrician."

"This is the second time we used Nichols Electical and we were not disappointed. As expected from his first job, Steve provided excellent technical performance, effective communication and timely completion of the multi-day job. As I have come to expect of Steve, the job was very cleanly done. Steve is highly professional, easy to work with and eager to perform a first class job. This job was somewhat different from his usual line of work, but Steve adapted well. I have found that the key having work done effectively is to communicate exactly what you want to the contractor. Steve wants to understand your expectations and will work with you on this." Howard, Pittsford, NY

"We suddendly lost power to our range and several outlets in the kitchen. Also had a bad wall switch for the garbage disposal. Steve quickly and efficiently found the problem and repaired the problematic switch. He also found that a problem we were having with a floor socket was because it was turned off at thewall switch.

There were many opportunities to mislead us into costly repairs, but we found Steve to be totally honest, concerned that we could choose among various cost options. He honestly advised us on the appropriate course of action.

Time is money. Due to his ability to find the problems very quickly and repair them efficiently, the service charge was minimized.

Will I use Nichols again? You bet I will! "
 Howard, Pittsford, NY

" Our home is a pretty old home and when we started having some issues with lights and outlets becoming non-functional, we were worried that finding the problem could potentially turn into an expensive one.  We sent an inquiry to Nichols Electrical giving a summary of our problem.  It didn't take more than an hour for Steve to respond to our email.  Even though Steve's schedule was loaded, he was willing to stop by on the weekend to take a look at our problem (as it was potentially a hazard).

Steve arrived during the time frame given and didn't waste any time getting to the problem.  Very efficient and methodical. It took less that 30 minutes for Steve to diagnose and fixed the problem.  A big relief! 
"Richard, Rochester, NY

"Arrived on time, installed an attic fan exactly as planned, stood by his estimate, and finished 30 minutes 
early."
 Melody R., Fairport, NY

"Steve Nichols was great! I am 
planning to have Steve's company work on electrical projects in the very near future. I have finally found an electrician that can work on this old house. Glad I used your services."
Rochester, NY

"Steve was great--on time and honest. He stood by his original quote. We will have him back for any other electrical work." 
Diana C., Rochester, NY

 

"As always, my experience with Steve was as good as it gets. Steve had the surge protector installed in no time. He then checked out my kitchen light. It has three compact flourescent bulbs one of which has never worked correctly. I had tried replacing it, but had the same experience, so I assumed something was wrong with the socket. Steve tried switching that  bulb with one that was working well - something that hadn't occurred to me to try. Of course, it turned out to be a bulb problem and nothing more - just my luck to have had two bad bulbs in a row. There was no mention of any charge for Steve's time checking it out.

After that, Steve moved on to the garage where he explained what he would be doing. I asked if he would let me know when he was ready to put in the new 4' bulbs so that I could see how they go in and he did. In fact, I asked if I could try one myself and he let me, as he watch and directed. I wasn't certain whether to replace another similar fixture, but Steve suggested I see if this one fixture provided enough light and he offered to come back another time if I wasn't satisfied.

On top of all this, Steve was very nice about being patient as I got my  barking dog quiet before I let him in the house. It's always a pleasure dealing with Steve. " Judy, Pittsford, NY

     
dComments
   

"As always, my experience with Steve was as good as it gets. Steve had the surge protector installed in no time. He then checked out my kitchen light. It has three compact flourescent bulbs one of which has never worked correctly. I had tried replacing it, but had the same experience, so I assumed something was wrong with the socket. Steve tried switching that  bulb with one that was working well - something that hadn't occurred to me to try. Of course, it turned out to be a bulb problem and nothing more - just my luck to have had two bad bulbs in a row. There was no mention of any charge for Steve's time checking it out.

After that, Steve moved on to the garage where he explained what he would be doing. I asked if he would let me know when he was ready to put in the new 4' bulbs so that I could see how they go in and he did. In fact, I asked if I could try one myself and he let me, as he watch and directed. I wasn't certain whether to replace another similar fixture, but Steve suggested I see if this one fixture provided enough light and he offered to come back another time if I wasn't satisfied.

On top of all this, Steve was very nice about being patient as I got my  barking dog quiet before I let him in the house. It's always a pleasure dealing with Steve. " Judy, Pittsford, NY

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